Return Policy

Please email Sassy for returns. Returns must be made with in 10 days of receipt. Please include: Name, Order Number, email address, return address, and whether it is a return or exchange.

Refunds will be returned through the same way you paid through either Paypal or Google for the amount of the item/s- not including shipping charges. Buyer pays all shipping expenses. Once your refund is completed your PAYPAL refund may need to be transfered (by you) from your Paypal account to your bank/credit card by clicking on WITHDRAW button which is located at the top of your Paypal page. If you paid by credit card only, not using a Paypal account, money will go directly back on credit card.

If an item is damaged during shipping please contact Sassy, Return damaged item and Sassy will send you a new item out right away. (buyer pays all return shipping costs- once Sassy receives damaged item we will then send new item out at our expense in this case.)

Shipping Info: All items are shipped either UPS or USPS. You should have received an email from Paypal letting you know your tracking or delivery confirmation number for your Order. 

Note: Custom orders may take up to 10 business days to ship (items including: trash cans, tissue boxes, letters, clocks, crosses, pegs/racks). If you are needing something by a curtain date, please let us know and we will do our best to get your order completed by the time needed.

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